Human resource development (HRD) MCQs with answers

Human resource development MCQs with answers: In this blog post, we have listed the important multiple Choice questions on Human Resource Development. These MCQs on HRD are very important for exams like UPSC, SSC, PSC, etc;

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Human resource development MCQs with answers

1. If the employee doesn’t meet the performance standards for an accountable task, what type of HRD program would be more appropriate? 

a. Coaching 

b. Training  

c. Mentoring 

d. Counseling 

2. Delivering training is performed at which phase of the HRD process model? 

a. need assessment 

b. design and development 

c. implementation 

d. evaluation 

3. Which of the following best explains the use of an unstructured questionnaire for data collection? 

a. When we ask for information on a specific phenomenon and its importance. 

b. When we ask employees what they know or do when it is difficult to analyze and summarize information 

c. When we determine the environment and context in which performance or activity takes place. 

d. when we request information in the open-ended format 

4. Which of the following data collection methods for assessment uses a single sheet skill profile that serves as both a curriculum plan and an evaluation instrument for occupational training programs done by experts? 

a. Background research 

b. Observations 

c. Delphi technique 

d. Questionnaires 

5. Which of the following methods of data collection for assessment provides no nonverbal feedback?  

a. observation  

b. face to face interview 

c. telephone interview 

d. none of the above 

6. What are the various levels at which HRD related need assessment is undertaken?  

a. organization, skill, person 

b. organization, knowledge, individual 

c. organization, task, group 

d. organization, task, person 

7. What is the major concern of HRD professionals at the person-level analysis of training need assessment? 

a. identify resources for training 

b. identify knowledge, skills, and other characteristics  

c. managing and supporting training 

d. identifying people for training. 

8. Which of the following is not required to be identified at organizational level analysis? 

a. environmental constraints 

b. organizational goals 

c. performance standards 

d. organizational resources 

9. Efficiency indexes are used for which of the following purpose? 

a. organizational information 

b. organizational analysis 

c. organizational assessment 

d. none of the above 

10. Job descriptions are used for which type of analysis in training need assessment? 

a. organizational analysis 

b. organizational information 

c. person analysis 

d. task analysis 

11. What does summary analysis mean related to personal analysis in training need assessment? 

a. Determine the overall success of the individual 

b. Determine the overall success of the group involved in task 

c. Determine the overall success of the department involved 

d. Determine the overall success of the organization stating the revenue generated 

12. Which of the following analysis helps us to understand the reasons for good or bad performance? 

a. summary analysis 

b. diagnostic analysis 

c. both summary and diagnostic analysis 

d. none of the above 

13. Which of the following best explains organizational gaps considering gap analysis at the organizational level analysis? 

a. deficiencies in the way organization manage performance, designs jobs, or reinforces and rewards performance. 

b. deficiencies in how the employees are managed and motivated  

c. deficiencies in how the organization is conceived, designed and managed. 

d. all of the above. 

14. Which of the following is not a key activity in designing an HRD/Training program? 

a. Selecting the trainer’s characteristics 

b. Setting objectives 

c. Preparing materials 

d. Selecting methods and techniques 

15. Which of the following represents the goals/objectives of an HRD/Training Programme? 

a. performance, skills, criteria 

b. performance, criteria, management 

c. performance, criteria, focus 

d. none of the above 

16. What are the three main categories of training delivery methods? 

a. on-the-job training, skills training, team training 

b. off the job training, classroom training, self-paced training 

c. on the job training, classroom training, self-paced training 

d. on the job training, classroom training, group training 

17. Which of the following is related to the lecture method of training? 

a. feedback 

b. lacks participants involvement 

c. appeals to few trainees senses because trainees focus primarily on hearing information 

d. one-way interaction 

18. Which of the following best explains the concept of experiential learning? 

a. Designed to improve team or group effectiveness by connecting the theory and activity with on-the-job or real-life situations  

b. Provides the participants an opportunity to develop skills by presenting a problem 

c. Require trainees to analyze a problem and interpret results 

d. Requires trainees to assume a character and act out the role in a make-believe scenario or series of scenarios 

19. Which of the following best represents an example of a business game or simulation? 

a. Playing the role of union leader and manager, the trainees play out scenarios followed by a trainer-led discussion  

b. A person observes a video to behave in a certain way and follows his behavior to change 

c. Organizing a picnic at the riverside. 

d. beer Game to get students introduced to the basic concept of supply chains 

20. Which of the following demonstrates key behaviors to replicate and provides trainees with the opportunity to practice the key behaviors? 

a. behavior modeling  

b. cognitive learning  

c. role-playing 

d. self-learning 

21. What type of behavior is needed to develop behavior modeling training programs to determining key behaviors?.  

a. set of behaviors that are necessary to have for working in an organization. 

b. set of behaviors that are necessary to complete a task. 

c. set of behaviors that are necessary for teamwork. 

d. set of behaviors that are necessary for coordination with subordinates. 

22. What is the major focus of outbound/ outdoor field training? 

a. focus trainees with the opportunity to practice the key behaviors 

b. focus on trainees to assume a character and act out the role in a make-believe scenario or series of scenarios 

c. focus on group problem identification, problem-solving, facilitate teamwork 

d. none of the above 

23. Which of the following strategy is considered as the main elements of the structure of team training? 

a. performance measurement 

b. team task analysis 

c. skills 

d. coordination training 

24. Which of the following best explains action learning? 

a. Solve an actual problem, commit to an action plan, and accountable for carrying out the plan 

b. Emphasizes continuous learning and knowledge sharing in teams 

c. Places team members in a realistic context while learning 

d. Provides several alternative courses of action and helps estimate the consequences of each alternative with some uncertainty 

25. Which of the following focuses on continuous improvement of business processes? 

a. Total quality management 

b. kaizen 

c. six sigma 

d. 3M 

26. Job instruction training, Job rotation, coaching, and mentoring are examples of which type of training? 

a. on-the-job training 

b. off-the-job training 

c. self-paced training 

d. none of the above 

27. Which of the following represents the correct set of steps of job instruction training? 

a. Prepare the worker, present the task, practice the task, follow-up 

b. Prepare the manager, present the task, practice the task, performance 

c. Prepare the manager, present the work, practice the task, follow-up 

d. Prepare the worker, present the task, practice the task, performance outcome 

28. Cost-benefit analysis for evaluating training is used to determine which of the following? 

a. rate of investment 

b. return on investment 

c. rate of interest 

d. return on profit 

29. The cost incurred for classroom and audiovisual equipment is which type of cost? 

a. direct cost 

b. indirect cost 

c. both direct and indirect 

d. none of the above 

30. Which of the following is related to the overhead cost of imparting training? 

a. Instructor training costs 

b. Costs to tailor a program to the organization 

c. Top management participation 

d. None of the above 

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