Soft Skills MCQ (Multiple Choice Questions & Answers)

Get free access to the Soft Skills MCQ. These Multiple choice questions on Soft skills are very important for completive exams of colleges and universities.

Top Soft Skills MCQ questions and answers

1. Which among the following is not an external factor which affects the communication process? 

Time 

Language 

Culture 

2. An observer’s presence is necessary for which kind of negotiation? 

Formal 

Informal 

Friendly 

Hand movements are symbolical under the category of gestures of kinesics. Here wringing hands may symbolize _____ 

Boredom 

Deviation 

Discomfort 

3. Voice mail is which kind of conversation? 

Proxemics 

Telephonic 

Kinesics 

4. What ways can be used to make the reports more comprehensive while writing paragraphs? 

Maintaining unity and coherence throughout 

Excessive use of modifiers 

Making the paragraphs disproportionately lengthy 

5. Proper knowledge of Soft Skills is necessary to achieve success in life. “Arise, awake, and stop not till the goal is reached !” is a famous statement about success made by Swami Vivekanand. 

False 

True 

6. In Extra-personal communication, the sender cannot use words.  

False 

True 

7. Communication sent is seldom communication received. 

False 

True 

8. In intrapersonal communication, the central nervous system works as a medium . 

False 

True 

9. The word personality has been derived from the Latin word persona, meaning mask. 

False 

True 

10. Soft skill is intrapersonal.  

False 

True 

11. The word communication has its origin in  __________ . 

German 

Latin 

12. …….. is one of the five C’s that hampers the right attitude of communication.  

counselling 

contending 

13. The success of communication can be measured through  _______ . 

response 

questions 

14. Six thinking hats’ technique was propagated  by ________ . 

Claude Shannon 

De Bono 

15. Grapevine as a form of communication is ________ in nature. 

Formal 

Informal 

16. ______________ made the following statement. “One may smile and smile and still be a villain.” 

Christopher Marlowe 

William Shakespeare 

17. What is superego according to Sigmund Freud? 

Compromise with social order 

Expression of our inherent desire 

It’s related to our moral values. 

It’s the psychic reality. 

18. Why your technical skill is not enough for getting a suitable job in an organization? 

The recruiter is unable to understand your technical skills. 

The organization is not suitable for you. 

The recruiter looks for both hard skill and soft skill in a candidate.  

None of the above 

19. In soft skills, what is the suitable term that helps one to become comfortable with the work environment ? 

Surrendering 

Adaptability 

Ratification 

None of the above 

20. Organizational communication would be __________ .  

Formal 

Informal 

Both A & B 

Abusive 

21. There are some fundamental differences between verbal and non-verbal communication. Find out the option(s) that represent(s) the feature(s) of Non-verbal communication.  

Perfectly syntactical 

Spontaneous 

Highly organized 

Both B & C 

 22. When you talk to yourself, then that kind of communication is called _____ . 

Formal 

Informal 

Intrapersonal 

Interpersonal 

23. Which of the following refer(s) to Meta-communication ? 

Unintentional 

Beyond words 

Both A & B 

Zero Communication 

24. According to Alfred Adler, which of the following statement(s) is/are true about the idea of personality development ? 

Humans are primarily sexual creatures. 

Fictional finalism is a tool for personality development. 

Every human being does not imitate 

Both A&B 

25. Positive thinking may help you to move further and negotiate in an organization. 

True 

False 

26. “I am okay, you are okay”, shows the introvert kind of personality according to Dr. Eric Berne. 

True 

False 

27. All the incoming information can be digitized and stored in a voice mail. 

True 

False 

28. Telecommunication does not need a facilitator or party leader to lead the meeting. 

True 

False 

29. In a communication process, you should not only actively participate, but you should think that you are leading the discussion. 

True 

False 

30. Voice carries intentional and unintentional emotions and messages. 

True 

False 

31. _________ is the kind of non-verbal communication that refers to the study of space

Haptics 

Proxemics 

32. Johari Window was developed in 1955 by __________ psychologists. 

French 

American 

33. To be positive in a workplace, you should not ________ your weakness.  

hide 

show 

34. Pitch changes are called _________ . 

syllable 

intonation 

35. “The right word may be effective, but no word was ever as effective as a rightly timed pause”. Whose statement is this? __________ . 

Hemingway 

Mark Twain 

36. The falling tone should be used in ___________ . 

WH-questions 

Yes-no questions 

37. What kind of mindset was called ‘imposing’ by Eric Berne? 

I am not okay, you are not okay. 

I am not okay, you are okay. 

I am okay, you are not okay. 

I am okay, you are okay. 

38. According to Johari Window, how many parts of ‘self’ exist? 

4 

39. What should be your first reaction when you receive a phone call in an organization? 

What is the purpose of your calling? 

You will tell your name and designation first. 

I am busy. Call me later. 

None of these 

40. What should be your reaction when someone calls you with whom you are not in good terms? 

I shall ignore the call. 

I shall say him to call me later. 

I shall receive the message. 

I shall talk about my disagreements first. 

41. Which bodily movements does not come under the forms of Kinesics

Facial expression 

Eye contact 

Using material symbols 

Postures 

42. Pitch variation may result in ________ . 

Conveying feelings 

Tone variations 

Both A & B 

Bodily movements 

43. The hidden self is fear, secrets, sensitivities. So hidden self should be moved into _____________ . 

Blind area 

Open area 

Unknown area 

None of the above 

44. The volume of voice is an essential aspect of effective communication. Which one is true about this? 

Speak loudly in a group of 5 people. 

Be audible 

Voice should be soft 

Both B & C 

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